Starbucks, one of the world’s most successful and largest
coffee chains, is a customer favorite from the West to East Coast. A corporation that started out in Seattle as
a single retail store in 1971 expanded by great leaps and bounds in 40 plus years
looks like a true success story for many business minded individuals. The multi-million dollar corporation, with
over 17,000 stores located internationally, offers numerous work opportunities
for budding baristas and coffee aficionados, alike. Many might think that Starbucks, keeping
their small beginnings in mind, may make their employees their number one
priority. However, many Starbucks
employees feel the brunt of a money hungry corporation rather than the
“employee comes first” approach.
Employees, eager to fight for the respect they deserve are filing
lawsuits against Starbucks to receive the workers’
compensation they are owed and rightly deserve; without baristas, Starbucks
would not be what they are today.
Starbucks Workers
Union: Fighting For Corporate Baristas
The Starbucks Workers Union, works like any other union to
protect the employees who feel like they have no voice or rights against
corporate heads. In 2006, the Workers Union
successfully won a lawsuit against Starbucks and gained protection to keep
their voices heard. As declared by
Federal Law, union members have the right to form and join a union. Additionally, union members have the right
choose representatives to bargain with members on their behalf and act together
with other members for protection.
In the successful settlement, Starbucks promised that they
would not prohibit union members from wearing pro-union buttons, prohibit
employees from taking extra shifts at other Starbucks locations (when hours at
their workplace were not available), and promised to stop offering “free”
incentives to encourage or bribe employees to withdraw from union membership. Union members, who were once let go from
their job, for being involved in a union were offered reinstatement and
monetary compensation for lost wages.
Workers Union Inspire
The “Powerless” Baristas
Before the successful settlement of 2006, many baristas
facing unfair labor practices remained quiet simply due to the fact that they
were unable to afford not having a job.
Baristas, who generally make low wages, rely on the tips they make after
making numerous specialized drinks. In
2008, two former Starbucks baristas, filed a lawsuit against their former
employer because they had to share tips with shift supervisors; an unlawful
practice under section 196-d of New York’s Labor Law. The law prohibits “higher ups” such as
managers and supervisors, from sharing tips with baristas. Because shift managers make more money than
the average barista, hardworking coffee slingers need every cent they
rightfully earn.
The U.S. District Court for the Southern District of New
York ruled in favor of Starbucks claiming that shift supervisors deserve a cut
of the tip pool due to their overwhelming amount of responsibilities. Years later, baristas are still voicing their
displeasure against unfair
practices and as a result, the case is returning to federal court of
appeals.
Give Those Busy
Baristas a Break!
More recently, in May of 2013, Starbucks agreed to pay $3
million to resolve a class action lawsuit in regards to wage and hour
violations. Starbucks went to court when
many California employees were denied required meal breaks and received
inaccurate wage statements. Starbucks
employees were denied the company’s mandated breaks when the coffeehouse was
too busy and/or if the coffeehouse was inadequately staffed. According to California law, where the
lawsuit took place, employees who work more than five hours at a time are
entitled an uninterrupted, work-free 30 minute meal break. If, for any reason, an employee misses their
meal break, has to make work-related phone calls, or run work-related errands
is entitled to one hour of extra pay.
Additionally, employers must have written record that employees were
given their much earned break.
Corporations, Big or
Small, Should Treat Employees Fairly
For anyone who has never worked in a food service position,
being a barista might seem like a dream job full of easy tasks and fair
wages. Baristas, on the other hand, who
know how hard a job can be while standing for hours, creating drinks, and working with customers, fight for the fair wages and working
conditions. The next time you order a
venti latte, think about the person who makes it. Is he or she in an environment that enforces
fair labor practices?
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